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Privacy Statement

JTA Privacy Policy

JTA maintains this web site as a public service. The following is the privacy policy regarding this site.

The Collection and Use of Information

JTA collects information from you under the following two circumstances:

• Information Voluntarily Submitted - Additional information may be collected from you if you opt-in or voluntarily provide it in order to:

a. Fulfill a request for on-line services or
b. Choose to personalize the site (register for a JTA account).

• Information Collected Automatically - Some information is collected from you automatically when you view JTA pages and download information. This may include your Internet Protocol address assigned by your Internet Service Provider, domain name and the type of browser and operating system you used, the date and time you accessed JTA's site, the pages you requested and visited, and the site you linked from to reach JTA. JTA uses this type of information to statistically measure site traffic and to improve the web site. The information is not reviewed on an individual basis but is aggregated with other users for comparison purposes.

JTA uses the information you voluntarily provide to tailor our site to your needs and preferences and to provide the on-line services you are requesting. The type of information we collect will vary with the service being sought and may include your name, address, phone number, e-mail address, social security or federal identification number, credit card number and expiration date, and/or driver license number. If you simply wish to view pages on JTA's site, or conduct transactions, you do not need to personalize the site by registering for an account.

Cookies

In order to process ecommerce transactions, JTA uses "cookies". Cookies allow information to change as you navigate through the pages of a web site. One type of cookie can be used, "session-only" and expire after five minutes.

Information Sharing and Disclosure

JTA will not share personal information about you with third parties unless we have your consent.

JTA will only send personal information about you to others when:

• We have your consent to share the information; or
• We need to share your information to provide the product or service you have requested; or
• We are authorized to do so by law (e.g., to respond to subpoenas, court orders, legal process, or to requests pursuant to a statute requiring or permitting disclosure such as the Freedom of Information Act. MCL 15.231, et seq.: MSA 4.1801(1) et seq.)

Editing and Deleting Your Account Information

You will be able to edit your JTA account information and preferences at any time. You may delete your JTA account by notifying JTA.

Changes to this Privacy Policy

JTA may amend this policy from time to time. JTA will prominently display on this website any substantial change in the way we use your personal information.

Accessibility

Equal Access to Transportation

For the 54 million Americans with disabilities, access means simply being able to use, enjoy and participate in the many aspects of society, including work, commerce and leisure activities. Transportation is a vital link that allows full participation. Jackson Transportation Authority is committed to providing a transportation system that provides equal access for all residents of Jackson County. With the advent of accessibility standards for electronic and information technology under Section 508 of the Rehabilitation Act of 1973, JTA is endeavoring to be at the forefront in ensuring accessibility to technology used by the Department to accomplish its vital mission.

ADA Priority Transit Service Certification

The American’s with Disabilities Act (ADA) requires public transportation entities to provide accessible regular fixed route service to persons with disabilities. No qualified individual with a disability (permanent or temporary) shall, by reason of the disability, be excluded from participation in or be denied the benefits of the transportation services.

Comparable paratransit (Reserve-A-Ride) services must be provided to individuals who are unable to use the regular fixed route system because of their disability. Those who can only use the paratransit system and meet the eligibility criteria will receive ADA certification for the PRIORITY PARATRANSIT SERVICE.

Who is Eligible for Certification?

1. Those who are unable to independently board, ride or disembark from accessible vehicles at the bus stop/station.
2. Those who have an impairment related condition preventing them from
getting to or from a bus stop station to board or disembark.
(Physical barriers alone i.e.: lack of curb cuts, snow, etc.., do not by themselves confer eligibility).
3. Those who cannot recognize the destination and disembark.
4. Those who would be unable to transfer to connect with other modes
of transportation.

Please note: A functional assessment is required with written documentation to receive certification.

Where Can I Apply for Certification?

Applications for certification can be obtained at:
The Jackson Transportation Authority
2350 E. High Street Jackson,
Michigan 49203
Phone: (517)787-8363

Telecommunication Device for the Hearing Impared (TDD)

The Jackson Transportation Authority has a TDD (also called TTY, or teletypewriter), that is a portable electronic machine used with a telephone. The TDD has a visual display and a printer so that both the caller and the receiver can type and read their conversation.

The TDD benefits both people with hearing and speech impairments.
Please call: 788-8410 (TDD/VOICE).


       
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